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Increasing IT User Adoption and Overcoming Barriers - six steps to success
Published: 16/02/2012

The six steps to succesds for increasing IT user adoption and overcoming barriers

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Enterprise Search & Knowledge Management


Enterprise search knowledge management for the professional services sector

An effective Search & Knowledge Management solution can reduce the time, and therefore cost, of using information to create value. Phoenix provide an innovative solution to ensure your organisation can effectively search and manage its knowledge to its full potential.

iManage Universal Search enables users to perform a search and retrieve results from multiple internal and external sources. Advanced features including expertise location, relevancy ranking, filtering, entity extraction, mash-ups and concepts ensure that the user not only gets the most relevant results first, but can also drill into results when performing research.

Phoenix’s Knowledge Assist application currently has connectors for both IUS and Microsoft’s Express Search, but can be combined with any enterprise search solution, to allow users to submit content, and have a structured review, categorisation and publishing process.

Related Products

  • Downloads

    Autonomy_iManage_UniversalSearch Datasheet

    Phoenix Knowledge Assist datasheet

    SJ Berwin Case Study - Speeding up Enterprise Search

    Knowledge Management Whitepaper - Ray Burch


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