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Phoenix - Driving efficiency through IT
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What our clients are saying...

Dave Rogers | Gresham
IT Manager


"WorkSite has transformed Gresham into a single virtual office, boosting consistency, productivity and client service."

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Knowledge Assist


Knowledge Assist from Phoenix

Phoenix’s Knowledge Assist application is designed to allow users to submit content, and have a structured review, categorisation and publishing process into a knowledge database. This includes the ability to add unlimited metadata, and for users or PSLs to add documents to the firm’s taxonomy.

Overview


Knowledge Assist is designed to be used in conjunction with a search engine, and currently has connectors for both iManage Universal Search and Microsoft’s Express Search, but can be combined with any enterprise search solution required.

Submittal of documents by users can be performed from FileSite, DeskSite, Office and Internet Explorer. PSLs or Guardians have access to a dashboard allowing them to review content assigned to them, categorise that content and publish it.

Features


  • Share knowledge between all employees within the firm
  • Maintain and manage your knowledge repository to the highest standards.
  • Easily submit content direct from Microsoft Office applications and
    iManage WorkSite
  • Use the Knowledge Assist connector technology in unison with enterprise search
    engine to deliver a complete knowledge solution.
  • Review, classify and publish content into the firm’s knowledge repository

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For more information on any of our services or to arrange a product demonstration, please call us on +44 (0)20 7680 4450 or contact us

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