In
a professional services environment, content is often scattered among disparate
internal data repositories and enterprise systems as well as external content
sources and engines, forcing professionals to conduct multiple repetitive searches
with the risk of missing crucial information. At the same time, generic search
engines are unable to identify the most relevant information within a pool of
largely homogeneous content, such as matters or engagements with great superficial
similarity, making it necessary to sift through endless results page by page.
Interwoven Universal Search enables firms to:
> Unify content
across multiple internal and external content sources within a single search environment
> Present easy to navigate results quickly in a simple, uncluttered Web interface
> Make it easy for professionals to see the big picture quickly, then
use post-search tools to further refine results
> Personalise search
results and spotlight high value content according to the needs of different individuals
and groups
More
on Interwoven Universal Search >
Phoenix -
Experts in Knowledge Management
Phoenix
have acquired a wealth of knowledge in the delivery of Search and Know How projects
over many years. Our experienced team is able to advise and assist a firm in identifying
the search requirements which best fit their current work practices. In addition,
we are highly versed in consulting on, and implementing internal procedures which
ensure that a firm's reusable knowledge content is retained.Phoenix promises to
deliver the capability to review and approve any reusable content destined for
storage within Interwoven WorkSite. This process includes the ability to: Classify
the content, Mark a review date, Provide links back to the online source and Associate
commentary for the Know How content
More
on Knowledge Assist >
