SJ Berwin Brings Together Autonomy IUS and Phoenix Knowledge Assist

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Client: SJ Berwin

Speeding up Enterprise Search

A combination of Autonomy IUS enterprise search and Phoenix Knowledge Assist gives lawyers at international law firm SJ Berwin quick and easy access to knowledge from a wide range of internal and external sources. Phoenix Business Solutions managed the award winning implementation, and configuring of both systems to provide self-service intuitive enterprise search capability that combines internal and external information resources with the firm’s own knowledge and expertise, helping lawyers deliver the best advice in the shortest possible time. According to IT director Simon Kosminsky, “Our lawyers’ ability to find the information they need quickly and easily improves turnaround times and client service. This boosts client satisfaction and brings us repeat instructions.”