Simon Greenhalgh | Lubbock Fine
IT Director
"Phoenix recommended the Autonomy iManage product to meet our document management needs, and have provided excellent support throughout our implementation. The solution has allowed us to gain more control of our content and tightly integrate with our Practice Management system to provide a job-centric electronic filing system."
Online communication and e-learning support a global transformation
Client: Salans
Salans: A new approach delivers and manages a major training initiative
International law firm Salans has over 750 lawyers in 22 offices in 17 countries. The project brought together three best-of-breed systems to give users direct access to a comprehensive client database. The result was a firm-wide system that integrated information from business inception system LegalKey, billing system Elite and externally-sourced company information into the firm’s InterAction CRM system.
According to CIO Marcel Henri, “The project was about bridging the gap between different information silos to create a single global source of client information accessed via InterAction."
Phoenix Business Solutions managed this successfully through a combination of online video communication, e-learning and on-site support.
Salans turned to Phoenix for its expertise and experience. “We have worked with Phoenix on e-learning materials to support other projects and we have confidence in their experience and ability to deliver.”
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